Shipping policy
Last Updated: October 2025
At AR Hinkel Co., we are committed to getting your electrolysis supplies to you as quickly and reliably as possible.
Processing Time
Orders are typically processed and shipped as soon as possible during our regular business hours (Monday–Friday, excluding holidays). Processing time may vary based on product availability and order volume, but most orders ship within 1–2 business days.
Shipping Methods & Delivery
Shipping speed is determined by the method you select at checkout. We do our best to fulfill orders promptly so that they're on their way according to your chosen delivery option.
- Standard (Economy) Shipping
- Expedited Shipping (when available)
Please note that once a package has been shipped, transit times are the responsibility of the carrier.
Free Shipping
Orders over $150 (before tax) qualify for free economy shipping within the continental United States.
Shipping Restrictions
As of October 2025, AR Hinkel Co. no longer ships international orders.
We currently ship to U.S. addresses only, including the contiguous United States, Alaska, and Hawaii.
Order Tracking
Once your order ships, you'll receive a confirmation email with tracking information so you can follow your shipment's progress.
Lost or Delayed Shipments
If your order appears delayed or lost in transit, please contact us. We'll work with the carrier to investigate and help resolve the issue as quickly as possible.
Incorrect Addresses
Please double-check your shipping address before submitting your order. AR Hinkel Co. is not responsible for delays or losses due to incorrect or incomplete shipping information provided at checkout.
Questions
If you have any questions about shipping or need special delivery arrangements, contact our customer service team at info@arhinkel.com.